SAP Event Management Use Cases – Part 2

In my 1st blog on use cases for SAP EM we took you through some of the use case for SAP TM, GTS and SNC as well as the highly popular Track and Trace where folks simply want to know, from their carriers or freight forwarders, that their goods are on time… Seems simple but SAP EM is the standard tool provided for by SAP to provide this functionality. Now let’s take a look at a few more use cases. Continue reading


SAP EM at work – Where have we helped customers achieve value in their process?

I am often asked to recap the value of SAP Event Management so here are a few very real applications of SAP EM where we have recently helped clients achieve certain goals. (Client names are withheld as part of NDA agreements)

Areas where we have helped customers achieve value:

1)      Large microchip manufacturer

  1. Provided the capability, through SAP Event Management, to all for the prompt payment (i.e. within payment terms) of capital POs where goods are often received well after the payment terms are over. Continue reading

Have you heard of SAP’s Process Observer tool? If not, here are the details…

Process Observer is a component of SAP’s Business Suite foundation layer. Broadly speaking it can be used to monitor SAP Business Suite processes like OTC (Order to cash) and PTP (Procure to pay).

The value proposition for the tool as stated by SAP is as follows:

  • Provide Process Visibility enabling:
    • Real-time monitoring with exception handling
    • Business activity monitoring
    • SLA (Service Level Agreement) tracking
    • Transparency on process quality
  • Process optimization
    • Recognizing deviations leading to strengthening of operations (continuous improvement)
  • Insight-to-action: Near real-time reaction to exceptions
  • Enhanced process automation

Continue reading