Most organizations deal with the shipment of goods in to and out of their premises. With the increasing demand for a better customer experience it is a challenge to provide a high level of customer service when parts of your supply chain fall somewhat out of your “sphere of influence”. Sure, through contractual obligations, you can try and force your suppliers and carriers to behave in a certain way but as the old saying goes “stuff happens!”. If the supply chain breaks down outside of your 4 walls, are you aware of it? Do you have enough time between when you find out about the issue and the time needed to correct it? Do these issues in the supply chain cause disruption and potentially lead to lost customers and sales?
The key to remedying this issue was discussed back in the 1990’s and was termed Supply Chain Event Management – Give me the ability to monitor the events occurring THROUGHOUT my supply chain as and when they occur – Let me measure these events against what I had expected to occur and if it differs in any way let me know so that I can take proactive measures to correct it. Continue reading →
In my 1st blog on use cases for SAP EM we took you through some of the use case for SAP TM, GTS and SNC as well as the highly popular Track and Trace where folks simply want to know, from their carriers or freight forwarders, that their goods are on time… Seems simple but SAP EM is the standard tool provided for by SAP to provide this functionality. Now let’s take a look at a few more use cases. Continue reading →
I often get asked how we can leverage SAP Event Management functionality. This is a great question because, after all, SAP EM is a tool that is delivered with SAP to provide end-to-end business process visibility and exception management. Much like you would leverage a workflow solution to enforce certain activities to take place at the right time by the right people, SAP EM is a tool to provide for this process visibility and exception management. Every Enterprise Architect should have SAP EM as an option in their toolkit. Continue reading →
Kinjal, our SAP EM superstar compiled a short list of tips for improving the process of monitor your overdue events in SAP Event Management.
You can use /SAPTRX/EE_MONITOR_ADVANCED program instead of /SAPTRX/EE_MONITOR.
How to improve performance using /SAPTRX/EE_MONITOR_ADVANCED program.
Use option – Use only Expected Event Date (Make sure that EE MONITOR activity profile is considering only Expected event date to check overdue)
Selection Options – If EE Monitor profile activity is not using either of control, info, system or Event Message then check all the box) For example – IF EE Monitor profile is using control parameter ZEM_PLANT to check expected event PGI for overdue then make sure not to check control parameter box and select rest others.
You can use /SAPTRX/EE_MONITOR_PACK PROGRAM:
This program will help improve performance substantially as mentioned below:
Event Date From and To:
This will reduce the selection of records for a certain date and time to check overdue expected events (TO check overdue in the last 1 hour or 1 day)
Internal Event Code:
This will reduce the selection further to event level for which the overdue need to check (If Delivery event handler is having 4 expected events then it will just look for one mentioned in selection criteria)
You can schedule parallel EE_MONITOR_PACK jobs based on events to reduce the runtime of the job
Additionally you can perform the steps that I mentioned above to improve performance using program /SAPTRX/EE_MONITOR_ADVANCED.
If you would like more details please feel free to discuss with Kinjal directly at firstname.lastname@example.org.